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NEWS
XBOX360
Specifications
XBOX360
Three red lights of death
How to prevent the dreaded three lights of death
XBOX
360 Banned from Live
MicroSoft
Admitts all XBOX are faulty
XBOX360 System
Specs
Custom IBM PowerPC-based CPU
• Three symmetrical cores running at 3.2 GHz each
• Two hardware threads per core; six hardware threads total
• VMX-128 vector unit per core; three total
• 128 VMX-128 registers per hardware thread
• 1 MB L2 cache
CPU Game Math Performance
• 9 billion dot product operations per second
Custom ATI Graphics Processor
• 500MHz processor
• 10 MB of embedded DRAM
• 48-way parallel floating-point dynamically scheduled shader
pipelines
• Unified shader architecture
Polygon Performance
• 500 million triangles per second
Pixel Fill Rate
• 16 gigasamples per second fill rate using 4x MSAA
Memory
• 512 MB of GDDR3 RAM
• 700 MHz of DDR
• Unified memory architecture
XBOX360 Three red
lights of death

We confirm this error is now commonly found in most XBOX360 consoles.
Some says it was obvious that this sort of overheating issue was coming
when you look at the specs of the XBOX360 console. It runs a IBM based
three symmetrical cores running at 3.2GHz each. This is faster than most
high end computer processor you find today (2007). Even more you can see
the ATI Graphics processor in these units is much faster and capable of
processing more polygons than the highest GPUs you find. As many see
such a sophisticated machine will face overheat issues as end users see
it as another component to go in their TV cabinet.
Getting a bit technical about to why, lets have a quick view on how the
GPU works.
The
GPU consist of 48 ALU (Arithmetic Logic Units) as the shader data enters
the GPU the sequencer takes the Vertex or pixel data that is prepared by
scan converter and vertex grouper to the 48 ALUs and keep the ALUs 100%
occupied. The 48 ALUs are divided into 3 groups of 16each at the final
shader pipe each of the 16 ALUs can write out two samples to the 10MB
EDRAM, even though it is capable of writing 32 samples per clock at
500MHz. At the peak this can perform 120 Billion Shader operations per
second at 500MHz.
As electrical signal travel through conductive and semi conductive materials
it produces heat and when you look at how many electrical signals would
go through the GPU at a peak calculating up to 120 Billion shader operation
per second this produces massive amount of heat. Unless this heat is
disposed quickly it can cause many issues as we commonly find on XBOX360
consoles. Common solder 63/37 has a melting point of 182ºC.
If the temperature reaches this point the solder that is holding the GPU
on to the motherboard can melt and cause de-soldering of the GPU or even
short circuitry on the GPU legs.
Some
may wonder why High end PCs custom made for Gaming does not face the
same issue. Have a look at the cooling systems used in the high end PCs
built for Gaming.
  

Compare
the cooling system on the XBOX360 consoles with much more sophisticated
CPU and GPU running at High speeds.


GPU
Heat sink as shown bellow is no way close to what it should be to keep
such a sophisticated GPU cool

Getting
on to the point why do you get the three red lights of death. This error
is issued because the GPU failed to respond that could be because it is
partially de-soldered or partially dead because of a short circuitry
caused by the solder that holds the GPU to the mother board melting.
How
to fix this error
We
have seen some videos on you tube how people have tried to fix this and
claims successful. Unfortunately this is not going to fix the problem
but make it worse. By using a heat gun they may be able to temporary get
the solder in right place but the same time since they are using un
controlled heat they can cause serious damage to many components on the
motherboard and also the problem lies in the soldering of the GPU not
the whole motherboard. Therefore by using the heat gun you could
simulate the problem caused by the GPU overheating on the whole
motherboard as seen on the video bellow. This remedy may get the unit to
work momentarily but will have more issues than what you start with.
http://www.youtube.com/watch?v=T5nfmJTQJr8
So
now we know what not to do. Beware
some backyard console repairers try this to fix consoles.
The
proper way of fixing this will cost a bit more than waving a heat gun.
We X-Ray the BGA(Ball Grid Array) status on the GPU legs and some time
we were amazed on what we have seen.

After
this process we repair the BGA solder work in a SMT CONVECTION REFLOW OVEN.
In worse cases we remove the GPU and re-solder to repair this fault.

This
picture shows how the GPU is removed successfully



We
also found that the X clamps on the CPU and GPU heat sinks to come
loose. We found this issue to be worse than lack of heat reduction
measure because this results in the heat on top of the GPU and CPU risie
very rapidly due to lack of heat transfer to the heat sink. This
overheating can happen with only about 2 minutes of play time. Therefore
as a part of the repair we re-tension the X clamps and replace the X
clamp holders.

We
are proud to say that we provide this service at Global Consoles but if
you have already used the heat gun or paid someone to do it for you
there is no chance of getting your unit to work properly again with out
replacing the mother board.
How
to prevent the dreaded three lights of death
We
have been asked the question if this problem has been fixed in the new
models of xbox360 consoles. We can not confirm or deny if this is the
case but we currently have evidence of XBOX360 Elite has the same
problem even with the extended heat sinks on the GPU.
 


Our
lab results have proven that the main issue is that the 99% of the air
coming through the main vent of the console goes back out through the
CPU due to the ducting system in the console.


This
discovery has proven that intercooler type fans that increases the
airflow through the back fans as well as some backyard
operations have started connecting the back fans of the unit to 12V to
increase the airflow actually do more damage than in a standard unit.
The
proper solution for this issue is a 80mm fan placed in between CPU heat
sink and power switch on the case of the unit with a brass ducting
system that direct the air flow on to the GPU has proven to prevent this
overheating happening.

We
offer this modification at a cost of $85.00
No matter what is installed in the unit if the end user does not take
the right precautionary action. Unfortunately the main vent for the air
to go in is at the bottom of the unit and if you stand the unit in
upright position you restrict the air flow in to he unit and doing so
the cooling system in the unit fails.

Therefore
it is crucial to absolutely make sure you do not cover the main vent of
the unit but make sure it is very well ventilated.
XBOX
Live issue

Picture thanks to http://au.xbox360.ign.com
Yes
Microsoft has started banning XBOX360 machines from XBOX LIVE. The mod
community has confirmed that Microsoft has inserted some detection
software into the latest update to detect a backup disk, yes it is not
detecting a moded console but a backup disc and you playing a backup
disc in the XBOX360 machine and banning machines for this.
Xtreme
5.3 firmware has been released to combat this but for some machine it is
already too late also 5.3 has not been tested and proven to be a
solution yet.
Few sugestions:
MicroSoft
Admitts all XBOX are faulty
Finally
MicroSoft has admitted to the XBOX360 console hardware failure is a
fault in the unit. The following article has been quoted from http://www.xbox.com/en-AU/support/xbox360/warrantyupdate.htm
XBOX official web site.
Xbox 360 Warranty Coverage Expanded
REDMOND, Wash. — July 5, 2007 —Microsoft
Corp. today announced that it will expand its global Xbox 360™
warranty coverage. Any Xbox 360 customer who experiences a general
hardware failure indicated by three flashing red lights will now
be covered by a three year warranty from date of purchase.
All other existing Xbox 360 warranty policies remain in place.
As a result of what Microsoft views as an unacceptable number
of repairs to Xbox 360 consoles, the company conducted extensive
investigations into potential sources of general hardware
failures. Having identified a number of factors which can
cause general hardware failures indicated by three red flashing
lights on the console, Microsoft has made improvements to the
console and is enhancing its Xbox 360 warranty policy for existing
and new customers.
Microsoft stands behind its products and is taking
responsibility to repair or replace any Xbox 360 console that
experiences the “three flashing red lights” error message
within three years from time of purchase free of charge, including
shipping costs. Microsoft will take a $1.05 billion to $1.15
billion pre-tax charge to earnings for the quarter ended June 30,
2007 for anticipated costs under its current and enhanced Xbox 360
policies.
"The majority of Xbox 360 owners are having a great
experience with their console and have from day one. But,
this problem has caused frustration for some of our customers and
for that, we sincerely apologize," said Robbie Bach,
president of Microsoft’s Entertainment & Devices Division.
"We value our community tremendously and look at this as an
investment in our customer base. We look forward to great
things to come."
For any customer who has previously paid for repair expenses
related to the three flashing lights error message on the Xbox 360
console, Microsoft will retroactively reimburse them.
At 2:30 p.m. PDT today, Microsoft will hold a teleconference
for financial analysts and investors with Robbie Bach, president
of Entertainment and Devices, Chris Liddell, senior vice president
and chief financial officer, and Frank Brod, corporate vice
president and chief accounting officer to discuss today’s
announcement. To participate, U.S. residents can dial
+1-888-459-9165, and those outside the United States can dial
+1-773-799-3324. The passcode is MSFT. The call will
be available for playback beginning approximately one hour after
the conclusion of the call through 5 p.m. PDT on Thursday, July
12. To access the playback, U.S. residents can dial
+1-866-363-4143, and those outside the United States can dial
+1-203-369-0210. An audio webcast of the conference call
will also be made available at the Investor Relations site at http://www.microsoft.com/msft.
Xbox 360 customers with questions should visit www.xbox.com. |
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